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Terms & Conditions

Terms and Conditions

Service Charges

Per Ticket Our services charges will be Pkr:4000 on any type of Ticket.

The service charge amount will be clearly displayed during the booking process.

Payment of the Ticket and Visa is required at the time of confirmation of the ticket.

When a customer misses their flight, we will take action according to flight policies. On refundable tickets, we will charge Pkr:5000 service charges per passenger.

When a customer wants to modify the ticket date, change, add a bag, then our charges will be Pkr:4000.

Booking and Reservations

Payments and Cancellations

Travel Documentation

Travel Insurance

Limitation of Liability

Changes to Terms and Conditions

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Visa Refund Policy

Application Fee:

All visa application fees are non-refundable once the application has been submitted, regardless of the outcome of the application

The fees cover the cost of processing your application and are not subject to refund even if the application is rejected or withdrawn

Cancellation and Withdrawal:

If you decide to cancel your application before submission, a refund may be processed, subject to a processing fee

Once the application has been submitted to the relevant authorities, no refunds will be provided, even if the application is subsequently withdrawn

Incorrect or Incomplete Applications:

It is the applicant's responsibility to ensure all information provided is accurate and complete. Refunds will not be issued for applications rejected due to incorrect or incomplete information

Changes in Visa Policy:

If there are changes in visa policy after your application has been submitted, refunds will not be provided. However, we will assist you in understanding the new requirements

Refund Processing Time:

If a refund is approved, it will be processed within 5 to 6 business days from the date of approval. The refund will be issued to the original payment method used for the transaction

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